Role Purpose:

To clinch bookings from enquiries from all sources; service the clients and handle tour operations of the bookings.

Responsibilities:

• To handle all enquiries from all different sources with the aim of clinching the bookings;
• To service the clients after the bookings according to company’s SOP to ensure the required standard of service;
• To handle all aspects of the tour operations in accordance of with the company’s SOP so as to facilitate Finance operation and other statistical analysis required;
• To follow-up after the clients return from the tour to gather feedback and practice where next call. Feedback should be organized and relay to product team.

Secondary Responsibilities:

• Assist in any marketing activities

Reporting Relationship

• Report to Travel Manager

Requirements

• Experience in Travel agency preferred;
• Passion for travel & travel knowledge;
• Sales oriented;
• People & service skill;
• Team spirit

Our Employer Value

• Potential for high incentives
• Good remuneration among the industry
• Pride in being among the best in Travel industry;
• Commitment to People Development;
• Opportunity to travel to exciting locations
• Opportunity to travel at heavily discounted price

Interested candidate, please write to career@intriqjourney.com

The Travel Specialist position is for Singapore or Singapore PR only.

Role Purpose:

To grow IJ’s cruises / trains business and manage all other supplier’s relationship for better support of IJ’s marketing, sales & service results.

Responsibilities:

Cruises & Trains:To develop a comprehensive plan to grow our IJ cruise business and establish IJ’s preeminent position in the high-end market.

• To negotiate with the cruises / trains to maximize commissions, marketing support and staffs’ training / fam trips.
• To manage all our cruises / trains products including presentation on websites and Travel reservation system
• To train all sales on cruises / trains
• To work with marketing to promote any cruise / train products

Hotels, DMCs and other suppliers

• To constantly review & analyse our business volumes to our suppliers and make recommendation according to our business requirements & supplier’s service quality. Make recommendations to direct our business accordingly.
• Manage and develop select suppliers’ relationship to:

1. Ensure & improve quality of service provided to us.
2. Build a mutually meaningful relationship in terms of rates, marketing support and training / fam trips.

Working with others in products:

• Work closely with Product of itinerary planning on:

1. Choice of suppliers’ relationship for Rates & services.
2. Regular feedback.

Working with marketing

• To work with marketing on suppliers’ support for our initiatives / projects

Working with Sales

• To gather feedback from the Sales Team on the suppliers.
• Managing sales staff channelling of businesses.

Secondary Responsibilities:

• To be part any ad hoc product and marketing projects.

Reporting Relationship

• Reporting to Product Director

Requirements

• Cruise experiences.
• Interpersonal and relationship management skills.

Interested candidate, please write to career@intriqjourney.com